Hi Currently it does not seem possible to save the Rise source files to one's local machine. As we plan do develop some modules in Rise for clients, we would need to send them the source files if they would like to modify the modules themselves at a later stage. I understand that there may be sharing of Rise files between accounts for collaborative work in the near future, is there a timeframe for rollout on this? Do you know if or how source files can be saved, or when this may be implemented?

I don't think anyone here is requesting offline editing. What we're asking for is CONTROL of our own intellectual property, so that it can be passed along to clients or to our successors if we move on. I have a repository (on our own servers, with our own security) of all of my authored content. When I move on, someone else will gain access to that repository. No one here is asking for the keys to the kingdom. We're asking for a source file that WE can store locally, so that WE are responsible for its security, so that WE always know where to find it and can send it on to a client at the end of a contract or can pass it to our successor in a way that WE think makes sense. If that file then has to be edited in the cloud with a valid Rise 360 subscription, that's fine - it's no different than my successor having to buy the software used to create any other initial file. But not to allow us to control our own intellectual property is clearly a problem for a lot of us, and will result in us not utilizing Rise 360 (however useful a product it may be). I want to store all of my content in ONE place, so no one has to wonder where it is. ALL OF IT. And I want my security people to control who sees it, and who can edit it. How it gets edited depends on the type of file - and a Rise 360 file which is only editable with a valid subscription is absolutely fine with me.

I'll add another voice into the mix. We switched to Articulate 360 last year, and have been using Rise 360 a lot in the past few months. A few weeks ago, one of our Rise courses mysteriously disappeared - the published content was gone, resulting in a 'Hmmm, we can't find what you're looking for' message to the user, who reported it to us. When we viewed the link, it was gone - and when we went to re-publish, we found the source file was also missing. Articulate Support was unable to locate the source file and insisted that we must have deleted it - which we didn't. The course had been stable and working from December, had not been modified or updated, none of my team had touched it. Yet it was gone. Because nothing was stored locally or backed up, we didn't even have the published version to refer to - we had to re-create the entire module from scratch. Obviously this had made me extremely motivated to not only backup all of my content, but to deliver it from our own servers and not through Articulate servers. If I can't depend on the content being stable, and if files are just going to disappear and I can't back them up, it's not a reliable solution for us. So... what exactly is Articulate suggesting that I do? Send a copy of every file to myself, and manage the duplicates? I hope you realize this isn't a viable solution. We need a way to store and/or backup our content. Make it editable only through a valid Rise 360 subscription, for sure - but if you can't guarantee that my content is stable, especially if you can't recover something that has disappeared (for whatever reason), you need to provide me with a way to back it up and store it on my own server.

I agree--I would love to be able to give the source files to clients! A client hired me to create a few RISE courses, and the application is so new I don't think either one of us thought about the issue of source files. After I delivered the published files, I realized that the client will not have access to be able to make even minor changes on this course, unless they go through me. That's not acceptable to me!Also, I can't guarantee I will subscribe to 360 next year. As a freelancer, it will depend on whether there is client demand.

This is not really a viable solution. We're working with a Fortune 50 company, and they are strongly advising away from Articulate Rise and fully supporting competing platforms -- for this very reason. For these larger corporations, investing in courseware development -- only to then have it not archivable, not retrievable, not transferrable outside this platform -- is a deal killer; we're seeing it first-hand. You have a decent product. I hate to see it bested by the likes of Elucidat et al. My strong recommendation: Get it on the feature roadmap, ASAP.

5 years ago, this was 'on the roadmap' but for some reason it is no longer. Articulate seems to be missing the point of the request - and on purpose. I see continued comments from staff about not really understanding the purpose of the request and offering non-work-arounds - this is disingenuous. It's strong-arm strategy for sales. My clients need the source files - not the web or the pdf version, or the media files but the actual source copy that they could upload to Rise for editing after a buying a subscription. They need the security of knowing that if they become unhappy with my services, I can't hold their courses hostage because I'm the only one with access to the material through my Articulate account. They need ownership and control of their intellectual property. I need the source files - for archiving offline in case you somehow lose the data on your servers. As a professional it's irresponsible for me to not have some sort of redundancy built in for my data and content, but your platform prevents me from fulfilling this basic responsibility.

Saving Rise Source Files to Local Hard Drive

LeslieMcKerchie
Staff
7 years ago
Hi James and welcome to E-Learning Heroes :)

We did add a new feature at the beginning of the month allowing you to Export Rise courses as PDF files for easy printing and meeting regulatory requirements.

Saving the source files is still on our radar and this thread is included in the report.
JamesTrew-36893
Community Member
7 years ago
Thanks for the reply Leslie, and that's great to hear it's on the radar :)
NealPeterson
Community Member
7 years ago
Howdy—we like the Rise Send a copy via email option, as well as the function to transfer course ownership.

We do have a policy of storing all source material created by both our team and any third parties that we engage with for learning content production. Thus, let me add another voice to the we-would-love-to-be-able-to-get-source-files-out-of-Rise chorus out there. Thanks!
AshleyT-Pollard
Staff
7 years ago
Thanks, Neal! Did you look at exporting to PDF in the meantime? The directions on how to Export Rise courses as PDF files are linked again for you. I know that's helped a lot of our users who needed to meet regulatory requirements.
AlyssaGomez
Staff
7 years ago
Hi everyone,

A few of you have asked about the ability to translate a Rise course. Good news! You can now localize a Rise course into other languages using the new Export for Translation feature.

Check out our latest Rise release notes here to find out what else we've been up to lately. 😊
AlyssaGomez
Staff
7 years ago
Hi there Dawn!

We take security seriously at Articulate. We understand how important data protection is to our customers and we work hard to maintain your trust. And we’re transparent about our data management practices so you can feel comfortable using our software. Read our white paper on security policy to learn about our approach, see what information we collect, and review our privacy policy to get additional details on how we protect personal information.

That being said, there isn't a way to download a Rise source file and re-upload it for future edits. If you want to speak with us more about your concerns, we're here to help. Simply reach out to our Engineers here.
HelenaSmith-805
Community Member
7 years ago
I have exported the Rise course to the web but actually wanted to edit the course offline. (basically editing the html5) Just in case we don't have a subscription next year, I still want to be to access the course.
- MrY
  Community Member
  7 years ago
  This is our problem. Basically, you can't unless you have a licence. Ideally, we want an offline editor like Storyline. We have stopped using Rise for this reason
HelenaSmith-805
Community Member
7 years ago
Here is another idea. Can you take the information and place it in Notepad, save it and then launch in Chrome? IE, Firefox, etc. At least you have a copy on the hard-drive that you can edit offline.
SeleneLopez
Community Member
7 years ago
Another option Helena is to click the preview button for the overall course, then right click and "Save As".

This will give you a living copy of the course for data retention, but you can't export a new version. It simply acts as a "notepad" copy like you suggested above.
- HelenaSmith-805
  Community Member
  7 years ago
  At least in Notepad, you can re-configure, edit and then relaunch if you are making updates.
- SeleneLopez
  Community Member
  7 years ago
  I suppose right clicking and "save as" would be very similar to exporting for the web.
  - HelenaSmith-805
    Community Member
    7 years ago
    Hmm...
    We can't seem to find the page you're looking for. Try checking the URL to make sure it's typed correctly.
    
    Take me to my courses
    
    This is the message when you right-click and save
SemajWashington
Community Member
7 years ago
Has anything new or additional been developed regarding extracting source files from RISE? I have several products I developed using the tool and now my client would like to take over ownership and get me out of the picture. How can I transition the files to them? They don't want a package export like a zip file.