Forum Discussion
CynthiaLewis-47
2 years agoCommunity Member
Screen Recording Audio Garbled and Fades Away
I'm having trouble with both Peek 360 (using one monitor) and Storyline 360 (using multiple monitors). I've researched all the discussions and followed all the instructions for selecting the microph...
CynthiaLewis-47
Community Member
Hi Joe!
1. I am using the built-in microphone.
2. I will have to get IT to help me try the repairs as they do not give us admin privileges 😢I will get back to you when I get that done (could be a few days ugh).
3. No, I do not have an external microphone.
Thanks for the quick reply! 😄
StevenBenassi
2 years agoStaff
Hi Cynthia!
Thanks for following up and sharing the feedback!
Please let us know the outcome of repairing Storyline and Peek and if it improves behavior. If not, we'd be happy to continue troubleshooting with you!