Forum Discussion
Screen Recording Audio Garbled and Fades Away
I'm having trouble with both Peek 360 (using one monitor) and Storyline 360 (using multiple monitors). I've researched all the discussions and followed all the instructions for selecting the microph...
Hi there!
My IT followed all the directions and ensured everything was up to date on my computer but I still have the same problem. We tried it in both Chrome and Edge.
What else can we try? Thanks!
Hello Cynthia,
Thanks for the update.
I opened a support case on your behalf so we can have our support team take a closer look at the behavior you're experiencing. Your case is in good hands, and someone from our team will be in touch shortly to help with the troubleshooting!
