Forum Discussion

KerryUsher's avatar
KerryUsher
Community Member
11 months ago
Solved

Screen recording jumping back to start frame before moving onto next slide

Hi    Is anybody having an issue with the screen recording feature? I have added a screen recording to my project using the 'try it' feature so it presents as a system simulation, however when comp...
articulate 360 teams
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    9 months ago

    Hi Everyone!

    Sorry to hear you've been affected by this issue!

    I can confirm we have this behavior logged as a bug in Storyline 360. This bug causes:

    • When previewing Step-by-Step Try Mode slides inserted from a screen recording, a flicker can be observed before jumping to the next slide. Also, flickering occurs on the first frame of the next slide's screen recording.

     

    We've included your voices in the bug report that has been linked to this discussion. We'll be sure to notify you as soon as a fix is in place! In the meantime, as a workaround, we suggest using Action Fine Tuning to remove the frames of the next slide's screen recording video.

    Thank you for your patience. I'm sorry if this has been slowing you down!

KendalRasnake-1's avatar
KendalRasnake-1
Community Member
11 months ago

I am now seeing the same, or a similar, "Flashing Repeat" glitch on a colleague's project. She did not use screen record, but instead has video clips on multiple layers. The slide progresses with the video on one layer and when the user clicks a button, it proceeds to the next layer to show the next video clip. However, the screen flashes between the views at the transition point. For example, going between layer 2 and layer 3 after the user clicks the button, the screen will start with the end view of layer 2 (naturally), flash to the first image of layer 3, flash back to the end view of layer 2, then go back to playing the video on layer 3.