Forum Discussion

Community Member

3 years ago

Screen Recordings Result in Nothing But Blackness

Hello! I'm not new to Storyline, but I am new to using Storyline to record record my screen. From within my Project, I right click on a slide click New Slide and Record Screen. Everything looks...

storyline 360

BeccaLevan

Community Member

3 years ago

Welcome to E-Learning Heroes, Stephanie!

Sorry this is happening; I'm happy to help figure this out, so let's jump in with these tactics:

Try a quick repair of Storyline, and be sure to restart the computer after the install.
Setting the monitor display to 100%, then restarting the computer is what fixed this for Claire.
Are you using dual screens? Confirming the main display is what clued Sivan into their issue.

Let me know if any of these get you happily recording. If you're still stuck, you can connect with us in a case so we can dig in deeper!

Forum Discussion

Screen Recordings Result in Nothing But Blackness

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