Forum Discussion

EmmaSpencer-43a's avatar
EmmaSpencer-43a
Community Member
3 years ago

Screen size issues

I am recording software using Peek and need to resize my screen to 150% resolution to ensure the software screen is easy to read during the video. The problem seems to be that unless the screen resolution is set to 100%, Peek will only record a portion of the screen. I have to manually resize the recording window making it difficult to ensure consistency with the screen placement.

Any suggestion how to overcome this?

Peek 360
  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Hello Emma!

    I see that you've reached out to our Support Engineers, and my teammate, Johnrey, has confirmed this is a software bug. From here, I'm linking this discussion to the report so we can keep you updated in both your support case and this discussion.

    For others who come across a similar issue, we have two workarounds available:

    • Set the scaling/zoom to 100%
    • Use one monitor
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