Forum Discussion
Single Mouse Click Sounds Like A Double-Click
I am in the process of building a series of video using the screen recording feature. When I record, I turn the audio off on the recording window. I am importing the recording as a step by step so it also adds a mouse object to my timeline. If I set the mouse click to Single, I hear two clicks, if I set it to double I hear two clicks, and if I set it none I hear no clicks. Is there a know issue with the Single click not working?
4 Replies
Hi Cynthia,
Thanks for reaching out!
I tried replicating the behavior you experienced, but the recording that I made on my end properly had single mouse click sounds instead of two. Here's a link to my recording so you can hear the clicking audio.
As a troubleshooting step, please try the following so we can isolate the issue:
- Publish the attached project file to Review 360 and see if you will hear single clicks or double clicks
- If you hear double clicks after publishing the provided file, do a repair of Storyline 360 to see if this helps
If the issue persists, reach out to our support team by opening a case here for further assistance.
Hi Joe,
If I run your project in Review 360 I hear and see a double-click and if I publish your project to my Review 360 I still hear and see a double-click. I have uninstalled and reinstalled Storyline but that did not work.
Kind regards,
Cyndi
Hy Cynthia,
I believe we're hearing the same thing. What you're hearing isn't the sound of a double click, but rather the sound of the mouse button being pressed and released. If you listen closely to the sound that a mouse button makes in real life, you'll hear two clicking sounds, one for when the button is first clicked indicating a selection, and another for when the same button is released. Here's another mouse click sound from Youtube exhibiting the same sound pattern.
There isn't a way to change this sound, but you can definitely add your own sound effects to your slide. You can also create a feature request if you'd like to see more customization effects for mouse cursors!
I also have this problem. As much as you say that it's a click up and click down sound, it very distinctly sounds like a double click. I'm unable to use the click sound feature at all unless y'all can convince your team that nobody wants to hear two click sounds for a single click, even if technically the mouse makes two sounds.
