Forum Discussion
EktaSingh-e6ad8
3 years agoCommunity Member
SL 360 Developed lesson has video froze issue in Edge
Hello,
We are experiencing video freeze issue in Edge for a lesson. The video froes only in Edge at the below circled. The worked fine in all the other browsers.
Can you pls advise why this...
LucianaPiazza
3 years agoStaff
Hi Ekta,
I can appreciate that it's frustrating when only a browser is running into an issue! I'm happy to help!
It would help to gather a bit more information about the setup for these folks, and the course that's causing trouble:
- Do you know what version of Edge you are using?
- What update/version of Storyline did you publish the course with?
- Have you refreshed the page when you reach that point of freezing in the course?
Please let me know, and we can continue narrowing down the issue from there!