Forum Discussion
FredGood
4 days agoCommunity Member
SL360 build v3.109.36125.0 can't open older .story files??
I need to open a file created by a team mate who is absent today. I'm pretty sure the file isn't corrupted, but I'm also sure they haven't updated their SL360 application in a while... so why can't t...
StevenBenassi
5 hours agoStaff
Hi FredGood​!
Sorry to hear you're having trouble opening a colleague's .story file!
If you right-click the file and check the properties, you should be able to view the file size. If it's showing as zero or some other low number, the content has been lost due to file corruption. However, if the size is still substantial, please try importing the contents of the affected .story file into a new, blank project.
If that doesn't do the trick, I recommend sharing your .story file with us through a support case. We're happy to take a closer look!
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