Forum Discussion
AshleyRyan-8421
2 months agoCommunity Member
Snapshot restore, error publishing to LMS
Hi! I've been working on a course in Rise for a while. Before I made some edits this morning, I took a snapshot. I ended up not liking those edits, so I restored the course to the previous snapshot. ...
- 2 months ago
Hi -- I wanted to mention this in case anyone comes across this thread. In the end, this was not an issue with Snapshot. Lianne checked my course files and found that the issue was due to corrupt files, specifically images with excessively long file names. I renamed the images and was able to publish the course. Thanks!
AshleyRyan-8421
2 months agoCommunity Member
Thank you so much. I added a link to the email. I appreciate your help with this.
KellyAuner
2 months agoStaff
Hi AshleyRyan-8421,
I see you've connected with my teammate, Lianne. You're in great hands! They'll be in touch soon with next steps.