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WPATraining's avatar
WPATraining
Community Member
4 years ago

[SOLVED] Storyline 360 File Causing Dropbox to Download Other .story files

Hi,

We use Dropbox to backup our files as we work. It doesn't work great because Storyline 360 has a hard lock on the files so we have to pause dropbox, save, exit, restart dropbox to get them backed up.

However, the problem i'm having is that I open Project3.story and Dropbox starts download Project1.story and Project2.story. That makes me think in Project3 there are links to things in Project1 and Project2. How do I find those links and cut them?

Thanks,

Will

  • WPATraining's avatar
    WPATraining
    Community Member

    I found out it was an export of the player configuration and import into other projects.  I did a complete uninstall of Storyline and all Articulate Products, ran a batch file to clear up any other files, and followed the steps given to me by the support rep.  This post has all the steps I followed.  The antivirus on my computer prevented me from downloading the .bat file even in a zip file.  So I had to manually create the batch file.  

    https://community.articulate.com/discussions/articulate-storyline/purpose-of-360cleanup-bat-file

  • Hello, WPA.

    Thank you so much for taking the time to update this discussion with what our support team suggested and what worked for you!

    Please reach out to my teammate Lianne through the case if you have additional questions.