Forum Discussion
"Something went wrong" error message while authoring Rise course
Hi Lisa! Sorry to hear that you're getting a "Something went wrong" error while working in Rise.
Can you try other supported browsers to check if the issue is browser-specific?
Another thing I can suggest is to access Rise in Incognito mode (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n). Do you still get the same issue when in Incognito?
- ChelseaFreud6092 years agoCommunity Member
Hi! Please help! I'm having the same issue "Something went wrong" when I publish to 360 or LMS. I tried incognito and it didn't work. I published another course and it was fine but not this specific course I'm trying to publish.
- CarenKruger2 years agoCommunity Member
I just discovered you can’t publish a Review copy with a placeholder for a PDF (Multimedia)
- hazelB2 years agoStaff
HI there Qualifications Team! Thanks for letting us know that a course with a blank attachment block causes the error when publishing to Review 360. I've logged this as a possible bug and we'll update this thread if a fix comes out!
- BilliSwitals1896 months agoCommunity Member
Incognito didn't work for me; I also tried a different browser with no luck; I've also deleted multiple lessons and sections with no luck.
Any other suggestions are welcome!
- FatemaDholka1884 months agoCommunity Member
yes still facing the same issue when in Incognito mode. Please provide the solution