Forum Discussion
AnissaTouil-739
3 years agoCommunity Member
STL 360 - serious performance issues on iPhone 6
Hello,
I'm working for a digital learning agency and we produce lots of modules with Storyline 360, recently we've come accross a very serious issue that almost made us loose a client. The module ...
LaurenConnelly
3 years agoStaff
Hello Anissa!
We can definitely look into this with you! I'm sorry for the trouble.
I understand this is specific to viewing the course on an iPhone 6. Which iOS version is being used? Also, does this only happen when viewing the course in a specific browser or all browsers?
It would be helpful if you could share the .story file so we can test it on our end. Can you upload the .story file privately using a support case? We'll take a look and reply with our findings.