Forum Discussion
JanetNesseth-2a
3 days agoCommunity Member
Storyline - Files disappeared
I had a very odd thing happen when I was working on Storyline WBT. December 23rd, I was putting some final touches on the WBT, when the software froze completely. I let it sit for over 5 minutes, b...
JanetNesseth-2a
Community Member
Thank you for responding. I was saving files to the C drive, in My Articulate Projects. It is the files in that location that just disappeared. I have never seen that happen before. My IT department has access to my computer to make updates at any time, but they assured me they don't make them during normal business hours, and would not delete anything from a C drive.
LucianaPiazza
2 days agoStaff
Hi JanetNesseth-2a,
Thanks for following up with my colleague, JoseTansengco. I'd like to have our Support Engineers weigh in on this. I've gone ahead and opened a support case on your behalf. Our team will be in touch shortly via email. Thank you for your patience!
Have a wonderful start to 2025!