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RobertKuna's avatar
RobertKuna
Community Member
2 years ago

Turkish letter disappear in Review

Hi everyone,
I am experiencing an issue with a Turkish translation of a training that was created in Storyline. We already published the training in 5 languages and this is happening the first time.
For text that is coming from Java Script and from triggers every i goes missing when generating a review.
The special letters in the Turkish alphabeth are still displayed.
The player language is currently set on Turkish, which we need to show the results of our test. When I change it back to english, the letters reapear, but I cannot leave it that way when publishing.
Is there a solution to use a turkish player and still have all the letters?
I attached screenshots and the file.

  • your storyline files seems to damaged (Font Arial ???)

    Examples*:

    • insert into variable  "active_chapter" a default text "iii" -> publish to web -> crash without error message
    • replace global "Arial" -> "Open Sans" -> crash without error message
    • copy a slide to a new empty .story file -> crash without error message

    but a new created file with the variable/text-box in the master slide/trigger -> no problem

    https://360.articulate.com/review/content/e95642ce-6780-4157-9914-1d681f9e1165/review

    you should open a support case - perhaps the support can repaire the file

    * all tests with SL 3.76