Forum Discussion
Storyline 3 Error: Available Memory is Low
Hello everyone, I have a very large and VERY time sensitive Storyline 360 course that I am having trouble saving. Over and over again, I am getting a "System running low on memory" error and I cannot save the file. I have removed everything I possibly can from my Desktop, as well as our Network drive and cannot save this file anywhere. Through looking at past entries on the blog, I ran across this one - https://community.articulate.com/discussions/articulate-storyline/storyline-3-error-available-memory-is-low. It states in there to remove all of your files from %appdata%\Articulate\Storyline or C:\Users\User\AppData\Local\Articulate\360. I worked with my company's IT support and we didn't find either of those pathways but we did find this one:
C:\Users\MyNetworkName\AppData\Local\Articulate\360\ApiCache\v1\ that has about 2,200 files in it. BEFORE I delete anything, I want assurance that deleting all of the folders and files in that pathway will resolve my low memory issue and that I will not be deleting anything that I need. Please advise ASAP as I said, this is a very time sensitive project.
I don’t think you can get assurances that it will fix your memory issues.
For me memory issue is more related to the size of the project, as well as the number of large assets in the project.
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