Forum Discussion
MatthewFox-0ad9
4 years agoCommunity Member
Storyline 3 issue publishing
I am currently running into issues while trying to publish a course in Storyline 3. It gets to the "Preparing to create slides" stage and freezes. Is this an issue that others are experiencing? I tr...
BeccaLevan
4 years agoCommunity Member
Happy to help here, Gwendolyn! Welcome to E-Learning Heroes ⭐️
Review 360 supports common video file formats. When imported, they are re-encoded to MP4 format.
Let's start with a couple of questions to help narrow this down:
- Can you tell me more about what file types you have in your project?
- Could you publish the attached project to Review 360 to see if that works? If you cannot re-create the issue, try importing the file into a new one to see if that helps.
- If it's happening in any/all files, a simple repair of your software should do the trick here.
Keep me posted, and we'll figure out our next move from there!