Forum Discussion
Storyline 360 - Brief flash/glitch between slide layers after revisiting for a second/third time
I download your test story and I'm not sure what you are talking about. It seems to play/work fine. There is a little blink as I click on the arrow to move back and forth between the layers, but that's all. But it moves OK.
Right. It works as it supposed to. But if you revisit the layers using the arrows (triggers) after a second or third time, the glitching starts. Every time you click the arrow to move forward or back, it glitches before moving to the next layer. When it glitches, you can see the next layer quickly and disappears before transitioning.
I can confirm the same behavior. It appears to be a video issue where, after a video finishes playing and you start it again, the first frame of the next triggered video briefly displays. It seems as if the video gets stuck on that frame, and when replayed, it starts from there instead of from the beginning, as it did the first time. I recommend reaching out to Articulate support with a clear description of this issue.
Hi MarlonComendado,
I see that you've opened a support case and that you're working with my colleague Luiza. You're in excellent hands!
We'll continue the conversation over in your case, so everything is in one spot.
Have a wonderful start to your week!
