Forum Discussion
Storyline 360 audio not playing when published
Today (4/16/18) I republished some courses (minor edits, no changes in settings) that are no longer playing the audio when viewed from a browser or from the Storyline output. The old versions played...
I'm having the same problem. I upgraded a file originally created in SL2 to SL360. The audio plays when I view it in Review and in preview mode, but not when I publish to Web and view on Chrome. I published to my hard drive and my USB. I'm also operating on the latest versions of SL360 and Chrome.
I've attached the SL2 backup and the upgraded file.
Hey there, Amanda. Thanks for all the details! Before you view your course on Chrome, are you uploading your output to a web server, or launching the published output directly from your desktop?
We are looking into an issue where audio on the first slide is not playing when the course is viewed in Chrome from your local drive. Can you upload your content to a web server and make sure that you hear the audio in the web environment? If you've included Flash in your output, Tempshare is a super easy way to temporarily host and test your zipped web output.
I can hear the audio when uploading to my web server. I cannot hear it when launching from my local drive.
http://www.ignitelearning.net/portfolio/Teaching_Math/story_html5.html
I am having an issue as well, my first slide does not automatically play when the project starts, however when I click on the seek bar to start it again then the audio plays. I tried to use the Tempshare but it said it was not able to publish the file. I also tried to put a trigger so when the timeline starts it would play, but that didn't work. I also tried two browsers, IE and chrome and neither worked.
