Forum Discussion
Storyline 360 audio not playing when published
Today (4/16/18) I republished some courses (minor edits, no changes in settings) that are no longer playing the audio when viewed from a browser or from the Storyline output. The old versions played...
Hello Ray!
Thank you for providing a screenshot! I'd like our Support Engineers to step in to work with you directly. Can you share the .story file with us privately in a support case? We'll begin testing once we receive it and respond as soon as possible.
Thanks for the quick reply, Lauren. I was able to work out the issue. It never happened before but for some reason started happening with the latest version of Articulate. I was publishing my content to a shared drive. When it was published to a local drive the audio did output correctly. Not sure why this makes a difference, but it did work. If you still want the Engineers to investigate this let me know, otherwise I would deem this resolved. :)
