Forum Discussion
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having ...
Here is the project file. The audio on the first slide plays after a slight delay once the slide appears. Here is the published project:
http://alpscycler.com/cloudformation
As I mentioned previously, it is curious that there is no delay in the audio that I inserted on separate frames in the simulations that exist in each of the scenes.
Hi David. I tested your output with a few other folks on my team, and we didn't hear any delay in audio on the first slide of your project in Chrome v.73. I also heard audio on the screen recording slides that included it in Task 1.
Could you let me know what browser you're using? If you could do a Peek recording of the delay you're seeing as well, that will give me some guidance on what you're experiencing. Thanks for working with us, David!
Hi Crystal. I will get this done on Monday. I look forward to checking out the Peek tool and compare it to other similar tools. In particular, I am interested in seeing its editing capabilities to the recording, e.g., trim, cut, and insert functions. Thanks, Dave
