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Storyline 360 crash - HELP!
I just had a crash yesterday while editing a video. After restarting my computer (Windows 10) and restarting Storyline, I see my project but when I try to open it, the message says that the project ...
Hi, Ron. I'm sorry to hear you have a corrupt file!
You will need the .story file if you want to make changes to the project. While there isn't a way to download the source file from a published project/ Review 360, you can check to see if the file is in your temp folder:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of the project. If you find one, copy it to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
I hope this helps!
