Forum Discussion
Storyline 360 crashes on preview and publish
Storyline crashes when I try to publish or preview. This also happens when trying to preview a single screen.
After the crash, I would re-open the file and sometimes it would complete the preview/...
Hi Mike!
I can imagine this has been so frustrating for you and I'm truly sorry about that! I'd like our Senior Support Engineers to work with you directly as they will understand, better than I can, what is causing the frequent crashing. I've opened a case on your behalf with their team. They'll follow up with you via email to share next steps.
I see that you also reached out in May about the same issue so I've linked that conversation to the current support case for reference. You're in great hands with our Senior Support Engineers!
