Forum Discussion
GarfieldEarl509
2 years agoCommunity Member
Storyline 360 Spinning cursor when attempting to resume course where left off
Hi,
I searched the forum but couldn't find a resolution to this specific issue.
A user who accessed one of our courses on our LMS (Pinpoint Global) needed to exit the course before it was comple...
JohnMorgan-c50c
2 years agoFormer Staff
Hi Garfield and Ray,
I'm sorry you're having this issue with resuming your course! We would love to troubleshoot this for you! The first thing I'd like to rule out is this being an LMS issue. Have you tested your course in SCORM cloud? It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.
Thanks for reaching out and I look forward to your response!
- RayCole-2d641852 years agoCommunity Member
John, in my case, the course is published for "web" and not for a SCORM LMS. I am using the classic player.
- GarfieldEarl5092 years agoCommunity Member
Thank you John, I will try to upload to SCORM cloud and let you know.