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DaveCox's avatar
DaveCox
Community Member
5 years ago

Storyline 360 won't restore when minimized

I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue. Thank ...
storyline 360
  • EricSantos's avatar
    EricSantos
    2 years ago

    Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.

    One of the bugs we've fixed is: 

    • Storyline 360 could freeze when minimized.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

DaveCox-c8abfdc's avatar
DaveCox-c8abfdc
Community Member
4 years ago

Hi Lauren,

It's amazing to me that your engineers still can't reproduce this problem. I've seen this off and on ever since Storyline 2.

Hi Seth,

This is an extremely frustrating problem when it hits you. One thing that I've found that can help is when Storyline won't restore, try minimizing all other open applications on your PC. Often that will allow Storyline to restore. If that doesn't work, start saving your work and closing those other applications. So far, I've been able to get Storyline to restore, most of the time when all other applications are minimized, or closed. There has only been a couple of instances when that didn't help for me. Once it restores, save your work and then you can re-launch your other applications.

Dave

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