Forum Discussion
Storyline 360 zip packages "missing" folders in "story_content"
probably the dot in the folder name "/video_nnnn_1280x720.hls/" triggers the whole thing
UPDATE: Articulate should change the foldername to "/video_nnnn_1280x720_hls/" (without a dot) - perhaps this could fix the problem
Hi Jürgen! yes that's what I was thinking as well as I personally try to avoid using special characters (and spaces) in filenames and folders for anything I'm putting on a webserver.
It is doubly odd that the files are technically there, however, and can be extracted by 3rd party compression tools without issue. And if I just immediately zip it back up the issue is "fixed".
Articulate likely includes their own compression tool and pass some pre-defined attributes to it when it runs, I'm hoping:
1 - This isn't just an "us" issue (corporate software conflicting/causing problems)
2 - The fix is easy (zip tool included with 360 updated to a new version, or a command line tweak for each time it's run)
I'm assuming the folder names (or at least the .hls part) are decided on by Articulate? When I watched the publication process on a screenshare I saw it going through the process of encoding the .ts files/creating the 'playlist' within the folder, I don't think our developer had any control over this.
If anything, it's interesting to see a product utilize .ts files and playlists for video playback like this vs a single progressive download mp4 as I don't think i've seen other development tools using this method.
Thanks for your response :)