Forum Discussion
Storyline 360/Storyline 3 - Bookmarking on LMS
Hi Guys,
I am using the current version of Storyline 360 to create a training for one of my major clients (Restaurant Chain). Of course the current bug is that html 5 is messing up in IE 11 browsers... Since they needed to go live with the course next week and there is no fix for the HTML 5 issue, I had to download the Storyline 3 demo and open and publish from that demo to "fix" the html 5 problem. But another issue that was there on the 360 and now Storyline 3 publish is that the course is not "bookmarking" in their Oracle LMS. *Meaning they start the course, exit and when they return they have to start over.
Maybe I made a mistake somehow, or maybe it something with the program... but anyone else having these issues? I used Storyline 2 forever with them, and it always worked. Advice?? (thanks in advance for your comments and help!) :)
Thanks, Bill. I took a look and wasn't able to track that down. Do you have the case number so that we can follow along?
Hi Leslie,
Apologies for the confusion. It's a long file and was still uploading. I had
to leave my office and when I returned, tried submitting but couldn't so am
now re-uploading the course file. It should be there in ~30-40 min. I will
send another note once it's uploaded/submitted.Thanks for the follow up,
Bill
Hi Leslie, thanks for the follow up. The case # is 02013201. - Bill
No worries, Bill. I just wanted to make sure you weren't waiting on us ;)
Thanks, Bill. I can see that Anna is already taking a look.
Hi Rachel,
Thanks for letting us know that you reached out to share privately.
I took a look, but I'm not seeing a case under your e-mail. Would you be able to share the case number you received? I'd be happy to take another look.
Hi Leslie,
I tried twice using Internet Explorer to submit, but received no case number. So switched to Chrome and that did the trick. Case#02090751
Good detective work, Rachel. I'm glad that you were able to get that submitted.
I see that Anna is already taking a look, so you should be hearing from her soon.
Hi All,
I'm wondering if anyone was able to attain some sort of resolution. We are having the same issue where our course bookmarks normally in other LMSs, but NOT in SuccessFactors. I see some users above are having that issue in SF. I started a case but have not heard back yet. I'm hoping maybe someone can provide any insight on how to resolve this issue.
Thanks.
Alex
Hi Alexandra, this may not address your issue, but thought I would at least mention the bookmarking fix for me was publishing in SCORM 2004 3rd edition (or later). The course I was working on was published in 2004 2nd edition which has a (relatively) small suspend data limit and so wasn't "remembering" where user left off or what was complete, republishing in the later edition accommodated our user data needs and fixed the issue (we were working with a very large course, FYI). - Bill
Hi Bill,
Thanks for replying! Unfortunately I'm publishing to SCORM 2004, 4th Edition as recommended by SuccessFactors. We are also working with a pretty large course- 185 MB when published and the SL file is around 475 MB. The weird thing is it is working in one LMS- Cornerstone, and it's working in SCORM cloud, but not working in Success Factors LMS. Very odd.
hello everyone, was there a resolution on Bookmarking not working on Oracle PeopleSoft LMS? I have a simple course with NO quiz and the completion status is working but NOT the bookmarking.
