Forum Discussion
Storyline Blank Screen
When I publish my Storyline to Review 360 or even preview the entire project it shows a blank screen. I have attached a picture for reference. I am saving it to my local drive and my file name is not too large (those were some of the suggestions to fix a blank screen issue on other threads). I can preview individual slides too. Does anyone know how to resolve this issue?
When troubleshooting an issue such as this, Emily, the first four things I check are:
1. What type of media is being loaded/displayed? (Is it a very large image? Is there a linked video? Etc.)
2. What are the triggers on this slide doing? (Is there a Pause Media trigger firing? Are any of the triggers incomplete/unlinked/broken?)
3. Are there any states or layers being used? (Are the associated triggers set up properly if so?)
4. What is on the layout (media and triggers) of the slide master that this slide is using?
