Forum Discussion
AliCox
11 months agoCommunity Member
Storyline Content Showing Up Blank in Rise360
I created a knowledge check within Storyline and uploaded the content into Review. When I uploaded the content into my Rise course, the content showed up blank. This has never happened before. Has th...
JoseTansengco
11 months agoStaff
Hi AliCox,
Sorry to hear that you ran into this issue. We're not seeing this being reported by other users, so there's a possibility that this is isolated to an issue with the file that you published. I'd like to ask a few questions to clarify your experience:
- Have you tried republishing the file to Review 360 to see if this fixes the issue?
- Is this happening to all your Storyline 360 files or just to this one?
- If the issue is happening to just one file, please share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!
- If all your files are affected, try repairing your Storyline 360 installation.
Looking forward to hearing from you!