Forum Discussion
MartinMaynard-1
4 years agoCommunity Member
Storyline crashing more often
Has anyone noticed that Storyline is crashing more often lately, or is it just me?? I have been having it crash on me about 10 times a week, using it primarily all day everyday. Sometimes I can save...
RenGomez
4 years agoStaff
Hi Martin,
Thanks for letting us know what you're experiencing! I have a few questions to start:
- Is this the only file that is giving you trouble?
- Is the file saved to your local hard drive?
If it's only happening with one file, you can try saving a copy to your desktop and importing the course into a blank project to see if that helps with crashing.
If you experience the issue across multiple files or the tip above didn't help, connect with our support engineers for help. There may be something more than a reboot needed to help refresh the application!
CONNECT WITH SUPPORT
- MartinMaynard-14 years agoCommunity Member
Hello, Ren. I produce up to 7 SL projects a week and it happens ubiquitously through all of them.
Martin Maynard