Forum Discussion
Storyline crashing with characters
Good Morning Community
I would like to find out if anyone is having the same problem. I am trying to add the built in storyline characters into my project. I have downloaded a few of the character...
Hello Roxanne,
Welcome to the E-Learning Heroes community! I'm glad Joe is sharing great suggestions with you, and I'm happy to chime in as well.
I agree that we should first check whether you're working on your local drive to avoid erratic behavior. It looks like your RAM and processor satisfy the system requirements for Storyline. Does closing all other programs except Storyline help avoid the crash?
Do you notice a crash when you add particular characters, or does it happen when adding any character? Also, when you add characters to a new Storyline project, does the crash still happen?
I tried adding multiple illustrated and photographic characters on my end with no issues.
If the problem occurs when adding any character, try running these steps to fix installation issues. Let us know how it goes!
