Forum Discussion
Storyline Error Report request and unable to preview/publish my project
I am receiving a Articulate Storyline Error Report request and unable to preview/publish my project. I have tried several time to preview a Storyline project. I have names it a few times and gone back to prior saved versions (names differently) to see if that would help. I also tried to publish a 360 review/publish to desktop to see if that would work - same error received. I am able to preview individual slides. Does this mean the file is corrupt now?
Hi everyone!
I'm excited to report that we've released the fix for this bug in today's Storyline 360 update!
In Storyline 360 Update 44 (Build 3.44.23192.0), you'll see that an error report doesn't show up when publishing or previewing a project that has a hyperlink in a shape state.
Thank you to everyone who reported this issue! Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!
It has reared its ugly head again... I don't think there is anything mentioned in the thread as "causes" but I cannot preview or publish with out getting an error message and the process bar freezing or just going away after sending the info from the error message. I opened a different file, it previewed without issue as intended. Thanks
Hi Rodney!
I'm so sorry to hear that you're experiencing this issue again. That shouldn't be happening! I see that you’ve reached out to our Support Engineers and are working with my teammate, Cleo. You’re in great hands. We’ll continue the conversation in your support case.
