Forum Discussion

RebeccaMcCar240's avatar
RebeccaMcCar240
Community Member
4 years ago

Storyline Error Uploading in Any Format

Hello!

I am having trouble uploading content to my LMS in any format -- Tin Can, SCORM etc,. I always get the same error (see attachment) and I need to know whether or not this is due to the most recent Storyline update, the PDFs I've included in the resources, or my LMS. I've never encountered this error before, and even though I have re-created manually three times, I continue to encounter this error.

Any suggestions or troubleshooting assistance would be appreciated!

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    4 years ago

    Hi, VOCO,

    Thank you for reaching out! 

    While it sounds like this could be specific to your specific LMS, it would be interesting to test it in  SCORM Cloud. Check out this step-by-step article!

    If you can upload to SCORM Cloud, I would advise you to reach out to your LMS for more information on the error you're receiving. 

    If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.

    Let me know if this works!

  • RebeccaMcCar240's avatar
    RebeccaMcCar240
    Community Member
    4 years ago

    Thank you very much! This is very helpful. I've used SCORM Cloud with success and I'm looking forward to chatting with my LMS.

    Thanks so much,

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