Forum Discussion

PaulinaMll's avatar
PaulinaMll
Community Member
3 years ago

Storyline keeps crashing

Hi,

I am currently using a test license because we are concidering purchasing a license. I'm building one of our courses in Storyline to try it out but it keeps crashing. I'd say maybe 6 times per day. It gets very frustrating. Before deciding to look into other programs, is there anything that can be done to stop it from crashing? I have a new ASUS ZenBook. 

Thanks in advance for any ideas, tips or tricks, loving the functionallity, hating having to redo things everytime it crashes. 

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    3 years ago

    Hi, Paulina, and welcome to E-Learning Heroes! ✨

    I'm sorry to hear you're experiencing crashing often when using Storyline!

    A few suggestions to try:

    If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here. 

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