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KarenAlvesto664's avatar
KarenAlvesto664
Community Member
4 months ago

Storyline May 2024 upgrade crashing

Storyline has crashed 4 times now when I attempt to copy plain text from a text field on one slide to paste it into another slide.

I have restarted my machine, and uninstalled and reinstalled Storyline. I am not running any other large programs on my PC - no Office or Teams or Adobe products, or anything memory significant.

Anyone else seeing this?

  • Hi Karen!

    Sorry to hear Storyline crashes when pasting text from other slides!

    If you're already working on your local hard drive, try running these steps to fix possible installation issues. This process involves more than just uninstalling and reinstalling Storyline. If the problem persists, please connect with our support engineers through a support case.

    They'd be happy to continue troubleshooting with you!