Forum Discussion
ornellaLR
12 months agoCommunity Member
STORYLINE PROBLEM
PLEASE HELP ! I have a big issue with storyline. I couldn't publish my project on review so I reached the support. They told me to uninstall articulate and reinstall. But now, I don't have access ...
CindyMonroe-109
12 months agoCommunity Member
Here is how I was able to fix this issue in case anyone else needs the info.
I did just launch the Articulate app and Storyline is not showing up there. Maybe it has somehow become disconnected from my 360 account. When I try troubleshooting I get an error that I must be signed in to access this API. Running diagnostics gave the message I must be signed in to access the API.
Logging out and logging in to Articulate fixed the issue
KellyAuner
12 months agoStaff
Hi, CindyMonroe-109!
I'm glad to hear that logging out and back in resolved the issue for you. Thanks for sharing with the community!
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