Forum Discussion

Community Member

3 days ago

STORYLINE PROBLEM

PLEASE HELP ! I have a big issue with storyline. I couldn't publish my project on review so I reached the support. They told me to uninstall articulate and reinstall. But now, I don't have access ...

Articulate 360

CindyMonroe-109

Community Member

Here is how I was able to fix this issue in case anyone else needs the info.

I did just launch the Articulate app and Storyline is not showing up there. Maybe it has somehow become disconnected from my 360 account. When I try troubleshooting I get an error that I must be signed in to access this API. Running diagnostics gave the message I must be signed in to access the API.
Logging out and logging in to Articulate fixed the issue