Forum Discussion
Storyline publish keeps crashing when using Google Noto CJK fonts.
Storyline publish keeps crashing when using Noto Sans CJK TC and Noto Sans CJK SC fonts. The font size is around 121 MB each. Is there a font size limitation?
Hello Fiona,
Thanks for reaching out! It sounds like Storyline 360 is crashing when you hover or preview some custom-installed Google fonts, and I'm happy to troubleshoot this with you!
Storyline 360 will accept any font except for Adobe Type 1 PostScript fonts.
- Does this happen if you test the font in a new blank Storyline 360 project, or does it happen in every project?
- Can you share which specific font or fonts are causing Storyline to crash?
As a first step, try uninstalling the custom fonts then reinstalling them, following the instructions here to see if that makes a difference.
If you don't see improvement, and these insider tips don't help, connect with one of our support engineers here as the next step so they can lend a hand!
