Forum Discussion
JeniRisgaard
4 years agoCommunity Member
Storyline randomly shutting down
In the last couple of weeks, Storyline has begun randomly popping up a message box that asks if I want to Save. When I click Save, it saves then closes the file. I'm not prompting this, and not hap...
BeccaLevan
4 years agoCommunity Member
Hi Jeni,
Thank you for reaching out, and I'm so sorry you're hitting this roadblock.
I've gone ahead and opened a case with our support team to look into this, so you should have received an email confirming a case number. Stay tuned, one of my teammates will be in touch with a next step, and we'll get you back up and running soon!