Stroryline get's stuck and have to force close. Support suggestions did not seem to help
It seems like Storyline was working great for awhile. I am doing some branching scenarios and have a pick your avatar slide and then populates the rest. Since I was having issues, I thought I would try to create a master slide to minimize accidental mistakes. I am having the same issue as I was before. I may be crazy, but it seems all of my issues seem to come up whenever I am changing or adding states to Sylvie character. When I did it the regular way Sylvie had some issue (not showing up sometimes, some freezing and other odd behavior) and now with master slides, it seems to get stuck and freeze when messing with her.
I have redone this project multiple times trying to fix glitches and now wondering if it is the software or a Sylvie "gremlin".
Would really appreciate some help. I am attaching a screenshot, the templates that both had issues and also a video of it freezing.
Thanks in advance.