Forum Discussion

SangChoi-f330df's avatar
SangChoi-f330df
Community Member
3 years ago

Submit and Continue Buttons Sometimes Not Working

Hello,

I have uploaded a course into our LMS, and there have been a few instances where learners were unable to advance to the next slide using the Submit and Continue buttons. Does anyone know why this could be happening? Besides having them restart the course, is there a way that they could refresh the slide? 

Thank you

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Welcome to E-Learning Heroes, Sang! ⭐️

    I see that you connected with my teammate Chester in a support case, and your course tested properly in SCORM Cloud for him. His recommendation was to test in another LMS environment, and if things behave as expected, follow up with your LMS admin for guidance. How to Troubleshoot Your LMS with SCORM Cloud.

    Please let us know if you have any questions!