Forum Discussion
Text entry showing up blank on iPad and mobile
My course has a text entry field for the learner's name on the first slide. No problems on desktop. I tested it on an iPad and mobile (both iPhone and android) and no such luck. The user can enter their name but then it is blank in all of the variable reference points. Any tips? Thank you.
Hello Claire!
I'm happy to help! We have an open bug where Text Entry fields will not set if the trigger, Jump to Slide, is attached to a shape when viewed on iPad/iOS/Android devices. Instead, we recommend using a button instead of a shape.
If this is different than what you're running into, do you mind sharing the .story file with us? You can attach it to this discussion or upload it privately in a support case.
This did it. Thank you so much.
