Forum Discussion

KaiDean's avatar
KaiDean
Community Member
3 years ago

The wrong colours showing

I am using a theme to brand our internal content with our own colour pallet. When I come to change the player background colour the oddest thing happens. The player should use the colour #1C2541 whi...
storyline 360
CourtneyPerogls's avatar
CourtneyPerogls
Community Member
2 years ago

I am having the same issue. In the player when I select my accent color, the palette / theme colors look correct. But the accent color that actually shows when using the player is a funky green color.

I can't get the player to use my actual colors. I've attached a screen capture. You can see the pallette shows a dark teal color as selected, but the actual Accent Color is still a green color and the same green shows in the play bar across the bottom of the player.

This is happening seemingly at random. Some courses have the issue, others do not. I did use the new Beta version, but went back to the older version. Is the Beta version possibly causing this? Just a thought.

Thanks for any advice,
Peggy
Avionté

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    2 years ago

    Hello Training Team!

    Thank you for sharing a screenshot! I can see how the color you chose isn't showing up on the Player in your screenshot. It might be something related to the beta version. Are you finding this happens in the beta or does it happen in the classic version after the project has been opened in beta?

    I'd recommend sharing one of your affected .story files with our Support Engineers for troubleshooting! You can do that by submitting a support case.