AndresMiller-25
2 years agoCommunity Member
Tracking Options set to "Using Triggers" causing "Failed"
Hello,
I have a course with the options set to track completion by trigger when the user loads the "Success" layer of the Results slide. The Reporting option is set to either "Passed/Incomplete" or "Complete/Incomplete" (I've tried both). When a user opens the course and then closes it before completing the LMS (Workday Learning) is getting a "Failed" result. Is this intentional or is something not working right?
EDIT/UPDATE: It isn't a solution really, but the issue is that SCORM 2004 was sending a "failure" whereas 1.2 does not. We will revert to 1.2 to continue getting an "unknown" signal when someone closes the course early.