Forum Discussion
LindaUsher
3 years agoCommunity Member
Transferred ownership of Rise 360 course and new owner unable to access
Transferred ownership of a Rise 360 course to an existing collaborator, but after transfer the collaborator is unable to view or access the course. I can open the course as a collaborator and both n...
LindaUsher
3 years agoCommunity Member
Hi Lea, thank you for replying. Unfortunately we were unable to gain access to the original course as the new owners email was used on an expired trial version of Articulate. As I was changed to a contributor, the only option we could see, was for me to manually extract the information (in most cases copy and paste) and set up a new Rise 360. Then transfer the ownership to my colleague, which we did. So he now has more or less the same course again.