Forum Discussion
GescheWilhelmi-
4 years agoCommunity Member
Translation formatting - fewer text splits not working
Dear articulate team,
in this article https://articulate.com/support/article/Storyline-360-Enhanced-Word-Translation (under "Preserved Formatting") you mentioned that with the update from June 29,...
LaurenDuvall
4 years agoStaff
Hello!
Sorry for the trouble! With the changes made to the translation export, Storyline 360 no longer splits text strings with basic font formatting, such as bold, into multiple rows in the exported Word document. If you see split text strings when using basic font formatting, then we'll want to take a look at your project to troubleshoot. Have you reached out to our Support Engineers? If not, I'd recommend connecting with a Support Engineer by submitting a support case. I'll keep an eye on your case to see what the fix is!