Forum Discussion

JackBranum-ce94's avatar
JackBranum-ce94
Community Member
2 years ago

Transparency bug causing dark, gray images in software, but the course previews as expected.

I just updated to v3.79.30834.o. I am experiencing this bug for all images that have transparency applied to them. The image looks as if the brightness is turned down as well when you're working on a slide, but it previews normally. Is anyone else having this issue?

storyline 360
  • EricSantos's avatar
    EricSantos
    2 years ago

    Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.79.30921.0, we've included a couple of fixes.

    One of the bugs we've fixed is: 

    • Images with transparency appeared darker in the Storyline 360 editor

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    2 years ago

    yes this a new bug in SL 3.79

    in Storyline 3.78 (image transparency e,g, 70%)

    in Storyline 3.79

    published with 3.79 -> OK

      • JackBranum-ce94's avatar
        JackBranum-ce94
        Community Member
        2 years ago

        Thank you for confirming this. I am glad to know I’m not the only one experiencing this. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi, Jack and Jurgen!

    Thanks for reaching out and I’m sorry you’ve hit this snag!

    We can replicate this issue where the transparency of an image appears darker while editing a course in Storyline 360, Build 3.79.30834.0 than in previous versions of Storyline. However, the image displays as expected when the course is published.

    Our team is aware that this bug was presented in this update, and we’ll be sure to update this discussion as soon as we have a fix in place!

    As a current workaround, you can roll back to an earlier version of Storyline 360. Here's how:

  • EricSantos's avatar
    EricSantos
    Staff
    2 years ago

    Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.79.30921.0, we've included a couple of fixes.

    One of the bugs we've fixed is: 

    • Images with transparency appeared darker in the Storyline 360 editor

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

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