Forum Discussion
Trouble when copy pasting slides from one story to another...
When I copy paste slides from one storyline to another, all the pictures are missing. Though the image is missing, I can see the rectangle frame for each pic. I tried both source formatting and des...
Hi Jamie,
Unfortunately the reasons for corruption of a file or even a particular slide, image isn't always clear cut. It can happen for a variety of reasons, the most commonly seen ones documented here, and I've seen it before with the copy and paste between projects so that not all elements come through successfully (hence the thumbnail there but the actual slide image missing).
Sorry it's not a more thorough answer, but I'd look at the steps for managing project files and then follow the steps to import into a new project as Leslie shared before. Often those easy changes to behavior are more than enough to prevent it in the future. Keep us posted if you run into any challenges again and we're always happy to take a look at the .story file to see how it's behaving on our end too. You can upload it using the "Add Attachment" button at the bottom of the forum or you can send along to our Support Engineers here.
