Forum Discussion
MartinEvans-d2a
7 years agoCommunity Member
Trying to insert an MP4 video into Storyline, but receive an error message that states it is not a supported format.
Hello!
I've made a couple of attempts to insert an MP4 video file that is definitely an mp4 file, and Storyline gives me an error message that states, "...does not appear to be a supported video f...
AlyssaGomez
7 years agoStaff
Hi there Martin!
Good to know another video file works correctly. Would you be willing to share the troublesome video file here? I'd like to try and insert it in Storyline and see if I run into the same error message.
Also, what version of Storyline are you using?