Forum Discussion
Unable to Log Into Articulate 360 - “AxiosError” Across Devices!
Hi everyone,
Is anyone else seeing this issue today? I’ve been unable to log into both the Articulate 360 desktop app and the web version. The login page loads, but I get an “AxiosError” message every time I try to sign in. I’ve already tried restarting, clearing cache, reinstalling, and even logging in from my phone (on mobile data), but the same error appears everywhere. Is anyone else experiencing this, or has Articulate confirmed a login outage?
It was working fine until I had to restart my computer.
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
17 Replies
- AgnesEtienneCommunity Member
It is tha cause of the problem:
https://www.independent.co.uk/tech/aws-amazon-internet-outage-latest-updates-b2848345.html- JoeFrancisCommunity Member
It bears repeating.
- ShaheenSayed-12Community Member
Facing the same issue. I tried almost everything mentioned in your post but no luck!
- JessicaMMCommunity Member
Fortunately, I'm not the only one. It's also not possible to submit a support ticket.
- StephenCutlerCommunity Member
Yes, same here. I was able to submit a support ticket but have not heard anything back as of yet.
- SandraMicheletCommunity Member
Hello everybody,
I have the same problem. I tried almost everything mentioned in your post (tried restarting, clearing cache, reinstalling...), but without success!
- LMDeveloperNew to the Community
Same issue.
- GeroldSchmidt-3Community Member
same here, and many others, as my vendor told me
- GretaJakabCommunity Member
It works fine now, give it a try!
- SusanHaywardCommunity Member
I've just managed to sign back in!
- LilyTZCommunity Member
It looks like they have fixed it. I am able to log back in now.
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