Forum Discussion
Unable to log into Articulate360 - blank sign in box
I'm unable to log into my articulate desktop app (on Mac via parallels). When opening storyline, the usual sign in message appears. However, when I click on the sign in button, a blank box appears (...
Hi Julia,
I saw in your case with Robert you mentioned updating, and now you're having trouble getting back to those projects. The individual .story files are not saved within the Articulate 360 tool or service, but to your individual computer. We recommend saving them locally, but often folks are saving to a network/shared drive which can cause some difficulty.
I'll follow up with Robert too and we'll work together to ensure you can find and access those files again!
Thanks for your message - I don’t have a network or shared drive. The projects aren’t opening anymore and I can’t find any way of locating the files on my computer.
Please help!
